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The Internet's best online Middle Ages costumes store!

Order Info

Some items will not be available for immediate shipment, it may not be in stock. If you need your order ASAP, please contact us. Otherwise, some orders will take around two weeks, it is possible it could be longer depending on the item ordered. Most orders are shipped the same day, if ordered before 1:00 EST, and you will receive them within 1-5 working days. We are open Monday - Sunday, any orders placed over the weekend will ship the following week.

Ordering Information:
You can order products directly online. After you have placed all your products in your cart, just proceed to "Check Out" and you will be directed to PayPal's Secure Site, where you can be assured that your order information is processed securely over the internet with the latest encryption methods.

For your convenience, we accept all major credit cards and debit cards via PayPal. Please give your physical address for the shipping address when ordering. If we received multiple orders for the same item at the Web Store, the first order to come in with confirmed payment will receive precedence.
 
After you pay with PayPal, it takes us just 1-2 days to mark your order as paid. We will email you to let you know we have confirmed your payment and when your order will be shipped to you. Shipping charges are automatically included in your checkout at the time of order. Your order will be packed and shipped when payment is confirmed.

Order via PayPal:

You do not need to open an account with PayPal to use it, also PayPal is FREE. You will be able to pay with a credit card evens if you do not have a PayPal account. The Shopping cart lets you add several items, calculate shipping cost to your zip code and pay using PayPal or Credit Card. All payments are processed by PayPal. We use PayPal because they have a very secure online processing system.

Order by Fax or Email:
For security reasons we do not take orders by email or by fax.

Track Your Order:
After your order has been placed, we confirm it by email. You can also use the tracking option on our site, which allows you to see the different stages of the order process. You have to log on to your account by using the email address and password you used when you placed your order. After the order is dispatched, you can follow the delivery with the tracking number that the courier provides. The tracking number will also be emailed to you.